Welcome to Velebit.AI

These General Terms, Privacy Policy, and Cookie Policy outline the rules and regulations for the use of Velebit AI's Website.

Legal basis for personal data processing and for the application of these General Terms, Privacy Policy, and Cookie Policy - Consent

By accessing this website we assume you hereby consent to these General Terms, Privacy Policy, and Cookie Policy in full. Please do not continue to use Velebit AI's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these General Terms, Privacy Policy, and Cookie Policy and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Policy

Data Controller

Velebit Artificial Intelligence Llc, Ulica Vincenta iz Kastva 10, 10 000 Zagreb, PIN: 71703116019 (hereinafter: “Velebit AI”)

Data Protection Officer

Attorney at Law Stefan Martinić, LL.M. Harvard Law School, LL.M. LSE, CIPP/E, e-mail: dpo@velebit.ai

The information that we collect

We collect information which ensures that we provide good user experience. Generally, we separate (a) personal data that you provide and (b) personal data collected automatically.

Personal data that you provide

For instance, we collect data that you provide when you register on our website for our services such as Velebit AI Dashboard API, fill out our contact form, send us a message via a chat or if you contact us directly – in all these instances, you fill out certain fields and click on a certain button which potentially provides us with your personal information such as name, company name, address, email address, telephone number. When you provide feedback for one of our products, or file a complaint about a certain product, it is also possible (or likely) that we will collect some personal data. All this information is collected with your consent or because we need this information to fulfil our end of the job (for instance, provide you with our services such as Velebit AI’s API Dashboard or when we need to respond to an issue or to a request or simply to provide most suitable response), and in this Policy, we consider them „Personal information that you provide“.

When You submit an open application or application to our open job positions, we collect the following Data:

• Your first and last name,
• Your e-mail and phone number,
• the Data you provide us with through your Resume (CV) and Cover Letter.

Personal data collected automatically

There is also personal information collected automatically, i.e. information saved when you use our web pages or use our services. Whenever you use our web pages or read our e-mail, certain information (not necessarily your personal information) is created and automatically collected. 

For example:

When you browse our web pages, we use „cookies“. A cookie is a small piece of data sent from a website and stored on your computer by your web browser while you are browsing. Cookies usually save your settings, web page settings such as preferred langugage or internet adress. Later, when you open the same web page again, the web browser sends back cookies which are tied to that page. This makes it possible for the page to display information tailored to your needs. Cookies can collect a wide range of data, sometimes including personal information (such as your name or e-mail adress). However, this data can only be saved with your consent – web pages cannot gain access to information you did not provide and the cannot access other files on your computer. The process of saving and sending cookies is not visible to you. You can find out more about cookies further in this General Terms, Privacy Policy, and Cookie Policy.

Along with cookies, the information about the type of device which you use can be visible to us, along with the specific make and model of the device, which OS you use, how it's set up and for example, the reson why a web page „crashed“. For example, various information can be displayed depending on whether you use a PC or Mac, and iOS device or an Android device.

Furthermore, Velebit AI follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Safety of personal information

Personal information that is exchanged between you and us and via our web site is transferred via modern network. All IT systems that are used are protected from unauthorized access, and employees are required to keep all data secretive. However, Velebit AI does not have effect on data transfer via internet and therefore cannot protect from misuse by a third-party. The data is stored for further processing. However, we use physical, technical, and organizational security measures to safeguard your data from unauthorized or accidental disclosure. Despite these efforts, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Users also have a role to play in keeping their data safe. We encourage you to use a unique and hard-to-guess password for your account and to not share it with others. You should only grant access rights to people who you know and trust, and, even then, you should be careful in granting all access rights. You should monitor your account regularly. If you believe that someone has gained access to your account without your permission, please contact us immediately so that we can investigate.

How and why we use your personal information

We use your personal information in an appropriate way in situations where the processing of your personal information is required, such as:

• Provide, operate, and maintain our website
• Provide you with our services
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes in accordance with GDPR and e-Privacy Directive requirements
• Send you emails if you have provided us with your consent
• Find and prevent fraud

With whom do we share your information?

When it is necessary, we will share your personal information with the following groups of recipients:

• If you use our Velebit AI API Dashboard, our payment processor is Stripe, so the user’s payment data will be stored and handled according to Stripe’s privacy policy.;
• Public-legal authorities, only when we have good reson to consider it necessary;
• Other service providers which in our name provide a certain service or possibly third-party IT service providers with whom we have certain agreements regarding personal information processing

Your rights under the GDPR

One of the main goals of the GDPR act is to protect and define a person's rights regarding privacy protection. Even if we already process your personal information, you have certain rights.

In order to fulfill these rights, please contact us. We will abide your request immediately. Please note that we will keep track of received requests, in order to solve any potential disagreements.

By the GDPR act, you have the following rights:

Right to a complaint 

This enables you to file a complaint about the processing of your personal information, in case we process your personal information on one of the following legal bases:

• because the processing of personal information is in our legal interest;
• in order to fulfil our part of the contract agreement; or
• for scientific, marketing or statistical purposes.

Under these circumstances, the most applicable case is the processing of your personal information on the basis of legal interest. If we are not able to prove that we have a believable and legitimate reason to process your personal information, and which overcomes your rights and interests, we will stop processing your personal information.

Right to withdraw consent

In cases where we have your consent to process information, you have the right to withdraw the given consent at any time and we will stop using your personal information for that purpose, unless we believe that there is an alternative legal basis on which we could justify further processing of your personal information, in which case you will be notified.

Right to access

At any time, you are authorized to request a copy of the information which we have about you, or request a change, update or deletion of the information. We may ask for further information about your request. If we give you access to the information we have about you, we will do it free of charge, unless the request is unfounded. In case you request additional copies of this information, we might charge an administrative fee. Your request can be denied in cases where it's legally allowed.

Right to have the information deleted

Under certain circumstances, you are authorized to request a deletion of your personal information. For example, you have this right in the following cases:

• Your information is no longer needed for the purpose for which they were initially collected;
• You withdrew the consent for the processing of personal information that you gave us, and there is no other legal basis on which we can continue processing your personal information (in cases where the legal basis is a consent);
• Information is processed without a valid legal basis;
• The deletion is required in order to abide to our legal duties;
• You filed a complaint about the processing of personal information, and we are not able to prove the existence of a legal basis that overcomes your rights and interests on which we would be authorized to continue processing your personal information.

We are authorized to decline your request to delete your personal information in a limited amount of cases and in those cases, we will explain the reasons of declining to you in detail.

Right to limit processing

Under certain circumstances, you have the right to limit the processing of your personal information, for example, in case you deny the accuracy of the personal information we have about you or if you file a complaint about the processing of your personal information on the basis of our legal interest. If we shared your personal information with third parties, we will inform them about the limit of processing, unless it is not possible or it would cause difficulties. Of course, we will inform you of any changes to the way we process your personal information.

Right for correction

You have the right to request correction of any incorrect or incomplete information that we have abot you. In case we shared your information with third parties, we will inform them of the correction, unless it is not possible or it would cause difficulties. You are also authorized to request information about third parties to which we gave incorrect or incomplete personal information. In case we believe that we cannot accept your request, you will be informed and given an explanation.

Right to transfer

If you so decide, you are authorized to request a transfer of your personal information to another party. This means that it is possible for your personal information to be given, i.e. transferred to a third party. In order to make that possible, we will give you all of your information in a common, machine-readable form so that you can transfer your information to a third party. This right is applicable if these are involved:

1. automatically collected data (no human factor involved);
2. data given to us by you; and
3. data that we collect and process based on your consent or in order to fulfill our end of an agreement.

How long we keep your personal information

According to your rights, the information will be kept in accordance to legal regulations, and how long we keep the information can depend on fulfilling our obligations based on a certain regulation.

In any case, when we confirm that we no longer need your information and that legal deadlines for keeping personal information are due, we will delete all personal information about you that we have.

How we transfer, store and protect your data

Your data will be stored and processed in Europe and any other country in which Operator, its affiliates or service providers maintain facilities.

This means that your data may be transferred to and processed in countries other than the country in which you are located. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).

However, we've taken appropriate safeguards to require that your data will remain protected in accordance with this privacy policy and applicable data protection laws. These measures include transferring your data to a country that the European Commission or UK authorities (as applicable) have determined provides an adequate level of protection for personal data, or by implementing standard contractual clauses with our affiliates and service providers.

Third Party Privacy Policies

Velebit AI’s Privacy Policy does not apply to other third parties such as Stripe. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Cookie policy

We use cookies to be able to carry out further improvements to this website, to improve your experience of browsing this website and to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies. Most web-browsers enable the use of cookies, but you can change these settings on any of your devices.

We will not use cookies along with your personal information without your consent.

Cookies are small text files stored on your device to save data. We use cookies and similar technology to enable internet advertising, performance analysis and for other legal purposes. We never store information used for identification, such as your credit/debit card info, but we do use secure and anonymous data collected from cookies to improve our website.

Cookies cannot harm your computer. Cookies are not computer programs; they cannot read information stored on your computer. They cannot be used to transfer computer viruses, or to obtain user data such as e-mail address etc. It is possible that we have an agreement with carefully picked and monitored providers who, in a small number of instances, can store cookies during your visit to our website, which are used for remarketing purposes. Please keep in mind that we are not and cannot be responsible for the content of websites that do not belong to us, i.e. that we do not control.

Our cookies do not contain personal information, such as your first and last name, or information about payment – they only store a „key“ connected to this type of data, once you sign in to your account.

If you need additional information regarding cookies, please visit: www.allaboutcookies.org

Please find below a list of cookies that we use:

Cookies set by HubSpot

Cookie Name	Purpose	Retention Period	Class
__hs_cookie_cat_pref	This cookie is used to record the categories a visitor consented to. It contains data on the consented categories	6 months	Necessary / Essential
__hstc	The main cookie for tracking visitors. It contains the domain, hubspotutk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).	6 months	Performance / Analytics
__hssc	This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.	30 min	Performance / Analytics
__hssrc	Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. It contains the value "1" when present.	Session	Performance / Analytics
hubspotutk	This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor.	6 months	Performance / Analytics

Cookies set by Google Analytics 4

Cookie Name	Purpose	Retention Period	Class
_ga	This cookie is set by Google Analytics and distinguishes between different users.	2 years	Performance / Analytics
_ga_[container-id]	This cookie is set by Google Analytics and is used to persist session state.	2 years	Performance / Analytics

Cookie settings

Some of these cookies are essential and we cannot provide our service to you without them, but there are others that can be turned off. Please note that turning off certain cookies will disable some of the features available to you through our websites. We cannot guarantee that your experience on our websites will be as good as it could otherwise be.

To change your cookie settings, please click the button below.

Cookie Settings

If you wish to limit, block or delete cookies from any web page under our control, you can do this in your web browser settings. You need to be aware that doing so can cause our website to disable certain functionalities and they won't work.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

License

Unless otherwise stated, Velebit AI LLC and/or it’s licensors own the intellectual property rights for all material on Velebit.ai. All intellectual property rights are reserved. You may view and/or print pages from http://www.velebit.ai for your own personal use subject to restrictions set in these terms and conditions.

You must not:

1. Republish material from http://www.velebit.ai
2. Sell, rent or sub-license material from http://www.velebit.ai
3. Reproduce, duplicate or copy material from http://www.velebit.ai

Redistribute content from Velebit AI (unless content is specifically made for redistribution).

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Data Disclaimer

Velebit AI is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information on this site is provided “as is,” with no guarantee of completeness, accuracy, timeliness or the results obtained from the use of this information.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

1. limit or exclude our or your liability for death or personal injury resulting from negligence;
2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Velebit AI LLC is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.